Privacy Policy

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Mobile World (“Company”, “we”, “us”, or “our”), concerning your access to and use of the Mobile World website, mobile application, or any related media form, media channel, or mobile website linked or otherwise connected thereto (collectively, the “Site”).

Information We Collect

We may collect personal information that you voluntarily provide when using our Site:

• Personal Information: Your name, email address, phone number, and physical address.
• Device Information: Details about your mobile device, such as make and model.
• Service Requests: Information related to the services or repairs you request.
• Payment Information: Necessary details to process your payments.
• IP Address and Location Data: Used to enhance service delivery and security.
• Communications: Messages or inquiries you send to us.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to gather information about your interaction with the Site. This may include data such as your browser type, operating system, and pages visited. For details on managing these preferences, please refer to our Cookie Policy.

How We Use Your Information

The information we collect is used for:

• Providing Services: Processing service requests, performing repairs, and improving our services.
• Communication: Responding to inquiries, sending updates, and offering customer support.
• Processing Payments: Handling financial transactions securely.
• Marketing: Sending promotions and marketing materials with your consent.
• Research and Development: Conducting research to enhance our services.
• Legal Compliance: Meeting legal obligations and protecting our rights.

Sharing Your Information

We may share your personal information in the following situations:

• Service Providers: With partners who assist in service delivery (e.g., technicians, payment processors).
• Business Affiliates: For legitimate business purposes.
• Legal Obligations: When required by law, legal processes, or government authorities.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, subject to confidentiality.

Security

We employ reasonable security measures to protect your personal information. However, please be aware that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to access, correct, update, or delete your personal information. You may also opt out of receiving marketing communications from us by following the instructions in our communications.

Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our practices or legal obligations. Any updates will be posted on the Site with a revised “Effective Date.” Your continued use of the Site after such changes constitutes your acceptance of the updated terms.

Governing Law

These Terms of Use and Privacy Policy are governed by the laws of India. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts in Bengaluru, India.

If you have any questions about this Privacy Policy, please contact us and we will assist you promptly.